Neha Patel, MD, MS

Director, Resident & Student Initiatives


Course Director: HQS 6010: Healthcare Quality: Landscape, Standards and Measurement

Professor of Clinical Medicine (Hospital Medicine)
Co-Director, Healthcare Leadership in Quality Residency Track, University of Pennsylvania Health System
Associate CMIO, mhealth strategy and applications, University of Pennsylvania Health System
Director, mHealth Center of Excellence
Core Faculty, Quality, Safety, Value Resident Education, Internal Medicine Residency Program, Hospital of University of Pennsylvania

Description of Expertise

Neha Patel, MD, MS, is a professor of medicine and director of resident and student initiatives for the Center for Healthcare Improvement and Patient Safety (CHIPS) at the Perelman School of Medicine.

She is the founding and ongoing co-director of the Healthcare Leadership in Quality Residency Track at the University of Pennsylvania Health System. This track is designed to provide hands-on knowledge, skills and experiences in health care quality and patient safety for trainees. She has published numerous articles in the area of health care quality, patient safety, and medical education. 

Additionally, she is the Associate Chief Medical Informatics Officer focused on health strategy and applications for the health care system. Her area of focus is to improve the quality and efficiency of patient care through the use of mobile devices.

Dr. Patel received a BS in Biology from Boston University. She received her medical degree from Perelman School of Medicine at the University of Pennsylvania and completed a residency in internal medicine at the Hospital of University of Pennsylvania . She also received her Master of Science in Healthcare Quality and Patient Safety from Northwestern University.

Selected Publications

Moore J, Soo T, Ward R, Hanson C, Patel N Putting the Patient First: Designing a Patient Centered Appointment Reminder System to Increase Patient Satisfaction and Engagement Poster Presentation at Vizient Connections Summit October 2018.

Patel Neha, Vemuri Divya, Frasso Rosemary, Myers Jennifer SPerceptions of Health Care Executives on Leadership Development Skills for Residents After Participating in a Longitudinal Mentorship Program. American journal of medical quality : the official journal of the American College of Medical Quality Page: 1062860618786798, Jul 2018.

Reston J, Kaczmarek J, Erinoff E, Schoelles K. PCORI Evidence Map: The Impact of mHealth for Self-Management of Chronic Disease on Patient-Centered Outcomes. ECRI Institute-Penn Medicine Evidence-based Practice Center White Paper. ECRI Institute-Penn Medicine Evidence-based Practice Center White Paper May 2018.

Coughlin David G, Kumar Monisha A, Patel Neha N, Hoffman Rebecca L, Kasner Scott EPreventing Early Bouncebacks to the Neurointensive Care Unit: A Retrospective Analysis and Quality Improvement Pilot. Neurocritical care 28(2): 175-183, Apr 2018.

Knight Michael G, Patel NehaVisual Tools to Increase Patient Satisfaction: Just Decorative or Actually Effective? Journal of Hospital Medicine 12(11): 939-940, Nov 2017.

Knight, MG; Dekosky, AS; Adebusuyi, OA; Patel, N A Plan Of Care Communication Intervention For Hospitalized Patients. Poster presentation at the Society of Hospital Medicine Annual Meeting, Las Vegas NV 12, May 2017.

Mull, N., Leas, B., Mitchell, M., Lavenberg, J., Patel, N., Williams, A., & Umscheid, C.An Evidence-Based Clinical Pathways Program Reduces Low-Value Care. International Journal of Technology Assessment in Health Care 33: 29-30, 2017.

Mull N, Feiler A, Dutcher L, Patel N, Major-Joynes B, Dy S, Alby K, O’Donnell JA, Pegues DA, Mitchell MD, Cavella A, Umscheid CADevelopment and implementation of an evidence-based pathway for the evaluation of catheter associated urinary tract infections in an academic health system. Poster presentation at the 2016 Society of Hospital Medicine Annual Meeting, San Diego, CA. 2016. March 2016.

Patel, Neha; Siegler, James E.; Stromberg, Nathaniel; Ravitz, Neil; Hanson, WilliamPerfect Storm of Inpatient Communication Needs and an Innovative Solution Utilizing Smartphones and Secured Messaging Journal of Applied Clinical Informatics 7(3): 777, March 2016.

Patel, Mitesh; Patel, Neha; Small, Dylan; Rosin, Roy; Rohrbach, Jeffrey; Stromberg, Nathaniel; Hanson, C.; Asch, David Change in Length of Stay and Readmissions Among Hospitalized Medical Patients After Inpatient Medicine Service Adoption of Mobile Secure Text Messaging. Journal of General Internal Medicine 31(8): 863, March 2016.