Student Announcements

Dear Penn CHIPS Students,

We hope that your spring semester is going well. Summer course registration is quickly approaching, beginning on March 25^th. Mark your calendars!

See below for summer course offerings and dates.

HQS 6010 Healthcare Quality: landscape, standards, and measurement

This course provides a national perspective on the history and evolution of the US healthcare quality movement and the six

components for high-quality healthcare: safe, timely, effective, equitable, efficient, and patient-centered. Using a mix of local

and national leaders in the field, the complexities of quality and the scientific basis for understanding the measurement of

quality will be explored, including exposure to quality measures from a variety of organizations and measure comparison sites

and the merging of quality outcomes with evolving reimbursement paradigms and models. The association between quality

and safety and healthcare economics, regulation, accreditation, information technology, and population health will be

covered.

Hybrid: week-long intensive course

June10-14 2024. 8:30am- 5pm (Monday and Tuesday are in person with the remainder of the week virtual)

Course Directors: David Horowitz, MD and Neha Patel, MD,MS

HQS 6060 Applied Clinical Informatics for QI

This 3 or 5-day intensive graduate institute applies core clinical informatics concepts in the context of quality improvement and

patient safety initiatives. Content covered addresses foundational theories, frameworks, and policies of clinical informatics

relevant to quality improvement and patient safety as well as practical application of informatics tools relevant to quality

improvement efforts and local governance structure. Learners will be exposed to a variety of informatics leaders in the field.

Hybrid: week-long intensive course

Week of June 3, 2024

0.5CU section: June 3, 4, 5 (8:30AM – 5PM)

1.0CU section: June 3, 4, 5, 6, 7 (8:30AM – 5PM)

All days will be in person EXCEPT June 4

Course Director: Srinath Adusumalli, MD, MSHP, MBMI; Leah Carr, MD

HQS 6070 Leadership in Healthcare Quality & Safety (1.0 credit unit)

This six-week course will help develop core skills for emerging leaders of safety and quality in healthcare systems. The

course will include a combination of self-assessments, encounters with exemplary leaders, group exercises, individual

activities and readings that will provide the participants with a range of experiences designed to further student’s own

leadership journey .

Hybrid: In person and Virtual sessions

Thursdays and Fridays

Course Director: Daniel Hyman, MD

2024 Dates:

May 30, 5:15–8:00 pm (virtual)

May 31, 8:30 am–5:00 pm (in person)

June 6, 5:15—8:00 pm (in person)

June 13, 5:15–8:00 pm (in person)

June 20, 5:15–8:00 pm (virtual)

June 21, 8:30 am–5:00 pm (in person)

June 27 5:15–8:00 pm (virtual)

June 28 8:30 am–5:00 pm (in person)

A few reminders:

• Check your bill and make sure that your fall 2023 and spring 2024 bills are cleared.
• If you did NOT take a course this current spring 2024 semester and would like to register for the summer, you must complete a Return from Leave Form to activate your student registration status.
• Are you graduating in the spring but are interested in one of the courses above? Let us know and we can talk about how you can register.
• How to register for a course:
  • Log into Path@Penn to register (beginning 3/25/24)
  • Registration instructions can be found here
  • MSHP HQS Concentration fellows will have to request permission to register for HQS courses via Path@Penn.
  • Not sure which course to register for? Reach out to Karen Shala, kshala@pennmedicine.upenn.edu

Unrelated to the summer semester, please remember to RSVP for the Penn CHIPS Capstone and Graduation Celebration on Thursday, May 9 at 5:00PM at Cira Green.

As always, please do not hesitate to reach out with any questions.

Dear Penn CHIPS Students,

We hope that you have been enjoying the fall semester.  In preparation for next semester, spring 2024 (January – May), please carefully review all of the information below. We know that you all have incredibly busy schedules but the information below will help support you as you navigate through your program.

Course Registration:

• Mark Your Calendars: Regular Spring course registration opens on Wednesday, November 22^nd.
  • Log into Path@Penn to register. If you try to register before November 22, you will not be officially registered and your request will not be considered complete.
  • Registration instructions can be found here
• MSHP HQS Concentration fellows will have to request permission to register for HQS courses via Path@Penn.
• Not sure which course to register for? Reach out to Karen Shala, kshala@pennmedicine.upenn.edu

Class schedules:

• Familiarize yourself with required course schedules and block off your calendar accordingly. Explore your program website (listed below) for electives that will best fit your career goals. Not sure when courses are? Check here or reach out to Stacey Riley at Stacey.riley@pennmedicine.upenn.edu
  • MHQS Curriculum (there have been recent changes to MHQS curriculum. All MHQS students have been notified)
  • HQS Cert Curriculum
  • MSHP HQS Cert Curriculum
  • Course change:
    • HQS 6060 Applied Clinical Informatics in QI is now offered during the summer semester and can be taken as 0.5CU OR 1.0CU
    • HQS 9900 Capstone I will be held on Thursdays, beginning at 5:15 PM (previously at 1:45 PM).
  • NEW Course:
    • Spring 2024

HQS 6080 – Using Quality Improvement to Achieve Health and Healthcare Equity (1.0CU)

Hybrid Executive Format (exact dates are listed in the course overview document)

Penn CHIPS Website:

• Reminder: Familiarize yourself with and bookmark the Student Portal on the Penn CHIPS website. This information is curated just for you to help find answers in real time, especially exactly when HQS courses are held.
  • Did you matriculate into a Penn CHIPS program in summer or fall of 2023? Please ensure that you have reviewed the New Student Checklist on the student portal.
  • When are courses held, including exact dates for the current or upcoming academic year? Check out the FAQ section on the student portal.
  • MHQS students now have access to all Capstone II course materials in the student portal to help prepare even if you are not in the final stages of your project or writing at this time.
  • Not sure if you missed an email from Penn CHIPS administrators? Double check in the Student Announcements section.

Tuition Bills:

• Bills are due each semester that you are registered for.
  • Payment/tuition benefits must be submitted each semester that you receive a bill
  • If you are eligible for tuition benefits, familiarize yourself with the appropriate policy.
  • If you are on a scholarship, follow instructions provided by the Penn CHIPS administrative team each semester.
• Check your Penn Pay account to ensure that you have not missed a bill
  • Billing schedule can be found here – mark your calendars.

QI Advisor

• Reminder: It is your responsibility as the student to connect with your QI Advisor who was assigned to you and determine the best schedule for future meetings. Your QI Advisor is assigned to support you from the start of your program in defining and moving forward with your QI Capstone project.
  • MHQS Student Advisee Roles and Expectations
  • HQS Cert Student Advisee Roles and Expectations

Leave of Absence

• If you are currently on a leave of absence, please complete this form and communicate with Stacey to access registration for spring 2024. If you did not register and take a course in fall 2023, you will need to return from leave as the University requires students not registered during fall or spring semesters to be put on leave.

Spread the Word:

• Penn CHIPS Up Next in QIPS
  • The next Penn CHIPS Up Next in QIPS is with Drs. Emilia Flores and Corrine Rhodes, “A Case Example Highlighting Qualitative Methods, Behavioral Economics & Implementation Science, and Systems Approaches” on 2/1/24 at 12:00PM. This has been added to your calendar. Please share this flyer with any colleagues who may be interested in attending.
• Penn CHIPS Call for Applications  
  • Do you have any colleagues who may be interested in one of the Penn CHIPS programs? Tell them to check out our website and to register for an upcoming informational webinar.

Please do not hesitate to reach out with any questions.

Dear Penn CHIPS Students,

We are thrilled to kickoff the new academic year! Just in case you missed it, we are sending the academic welcome year email again. Please note items in yellow are updates for this year and items in green are also new to this year but were NOT included in the first iteration of this email that was sent in June.

Please carefully read the information below (relevant for both new incoming and current students). We know this is a lot of information but we hope to get everyone off to a smooth start!

Course Schedules:

• Familiarize yourself with required courses and plan ahead.
  • MHQS Curriculum
  • HQS Certificate Curriculum
  • MSHP HQS Concentration Curriculum
• Not sure when courses are? Check here or reach out to Stacey Riley at Stacey.riley@pennmedicine.upenn.edu. We will be updating the document as we confirm more dates for spring and summer 2024.  
• Note: HQS 9900 Capstone I course moved from Thursday afternoons to Thursday early evenings from 5:15-6:15. The sessions will be one hour virtual except for one 3-hour in-person workshop.

Course Registration:

• Log into Path@Penn to register.
  • Registration instructions can be found here
• MSHP HQS Concentration students will have to request permission for HQS courses via Path@Penn.
• MHQS students are required to complete a Leave of Absence request form if they are not registered during a fall or spring semester.
• All Students: If you are currently on a leave of absence, please complete this form and communicate with Stacey to access registration.*If at any time you are not registered for a fall or spring semester, you will need to complete a return from leave form to register for the following semester*

Tuition Bills:

• Bills are due each semester that you are registered for a course.
• Payment/tuition benefits must be submitted each semester that you receive a bill.
  • If you are eligible for tuition benefits, familiarize yourself with the appropriate policy.
• Check your Penn Pay account to ensure that you have not missed a bill. Issues accessing? Please let us know ASAP.
  • Billing schedule can be found here – mark your calendars.

Penn CHIPS Website:

• Familiarize yourself with and bookmark the Student Portal on the Penn CHIPS website. This information is curated just for you to help find answers in real-time.
  • On the FAQ tab, you can find out how to register for courses and when courses are held.
  • Are you a new student? Review the new student checklist.

NEW: Student Data:

• To prevent a registration hold, ensure that you have updated your data in Path@Penn:
  • Extend or remove the end date for both Learning From and Permanent Address
  • Provide a UPennAlert Student Mobile Phone
  • Include an emergency contact
• How to update this information: Log into Path@Penn and choose “Update my personal information” under “My Profile”.

NEW: Pennmedicine Email Accounts for CHOP based Students:

• The University has recently transitioned to new student systems and at this time, CHOP email addresses are not able to be entered as a preferred email address to receive communications directly from the University. Penn CHIPS was recently advised to suggest that students create a pennmed email address and set up email forwarding to their CHOP email (or use both account separately).
  • How to setup a Pennmedicine email address

Complete this form

              Manager’s Information: Karen Shala, Penn Center for Healthcare Improvement & Patient Safety, 215-615-0129, kshala@pennmedicine.upenn.edu, Pennkey: kshala

• • How to setup email forwarding

Reach out to MedHelp via phone (215-662-7474) or email (medhelp@pennmedicine.upenn.edu) to request that your emails are forwarded to your @chop email address.

• • If you already have a @pennmedicine email address but are unsure what your password is, you must call this number (215-662-7474) to request a password reset.

NEW: Immunization Requirement:

• The University of Pennsylvania requires all students to be compliant with these requirements. Failure to meet these requirements will result in denial of student registration privileges. All students must submit their immunization information into their secure Wellness Portal. You can find the requirements and immunization form here.

Advising:

• QI Advisor:
  • All students have been or will be assigned a QI Advisor. It is your responsibility as the student to connect with your QI Advisor and determine the best schedule for future meetings for the duration of your program.  
• Program Advisor:
  • All MHQS students have a program advisor (Jennifer Myers or Kathy Shaw)
  • HQS Certificate and Concentration Students should reach out to Karen Shala with any overall program questions/issues.
  • All students should reach out to Stacey Riley with questions regarding registration, specific courses, holds, and University requirements.
• NEW: Penn CHIPS Quality Data and Measurement Advisors are available as a resource to all students.
  • CHOP – Bridget Rauch rauchb@chop.edu
  • Penn Medicine – Erin Lightheart erin.lightheart@pennmedicine.upenn.edu
• NEW: Penn CHIPS Scholarly Writing Advisor is available as a resource to all MHQS students.
  • Kristi McNaughton mcnaughtok@chop.edu

Your Student Bio and QPS Employment Information:

• Do you have a QPS title with your employer? Please let us know (and include if you already had this title prior to enrolling in Penn CHIPS or obtained this position during your time in the program)
• For Continuing Students Only: Please review your student bio and let us know if you have any updates.

Meet and Greet:

• The Penn CHIPS All Student Annual Meet and Greet will be held on September 28, 2023. Additional details will be included in your calendar invite.

Social Media:

• Penn CHIPS is working to grow our social media network. If you are active on Twitter and/or LinkedIn, please help us out.
  • Follow Us On Twitter
    • Tag us when you tweet about your accomplishments related to your Penn CHIPS QPS work so we can retweet
  • Join our Penn CHIPS LinkedIn Group
    • Share any QPS related work with the group. The goal is to create a Penn CHIPS community of students, alumni, advisors, and course directors to amplify each other’s work.

Please do not hesitate to reach out to the Penn CHIPS Administrative or Faculty Leadership Teams with any questions.

Penn CHIPS Administrative Team:

Karen Shala

Associate Director of Operations, Penn CHIPS

kshala@pennmedicine.upenn.edu

Stacey Riley

Administrative Assistant, Penn CHIPS

Stacey.riley@pennmedicine.upenn.edu

Penn CHIPS Faculty Leadership Team:

Jennifer Myers, MD
Professor of Clinical Medicine

Director, Penn CHIPS

Co-Director, MHQS Program, Penn CHIPS

Jennifer.myers2@pennmedicine.upenn.edu

Kathy Shaw, MD, MSCE

Professor of Pediatrics

Co-Director, Penn CHIPS

Co-Director, MHQS Program, Penn CHIPS

shawk@chop.edu

Jessica Hart, MD, MHQS

Assistant Professor of Clinical Pediatrics

Director, Certificate in Healthcare Qualiy & Safety Program, Penn CHIPS

hartjs@chop.edu

PENN CHIPS Programs

CHIPS@pennmedicine.upenn.edu